Built for everyone supporting them
For everyone in the circle.
Care isn't one person's job. Trellis is built for the full team — each role gets the view they need, nothing they don't.
Family
For the parent who wants to know what happened at school today — without 14 group texts and a missed dinner.
Clinical
For the BCBA tracking what's actually working — across home, school, and clinic — without rebuilding context every visit.
Therapy
For the SLP, OT, RBT, or music therapist who needs the team's notes from yesterday before today's session begins.
Education
For the teacher and paraprofessional who want to share a classroom win without scheduling another meeting.
Direct Support
For the DSP arriving for a shift who needs context fast, on a phone, sometimes offline, often in a hurry.
Coordination
For the case manager juggling paperwork, scheduling, insurance, and ten team members — across six individuals.
What we built into Trellis
Built carefully, for care.
Every choice in Trellis is in service of the person at the center. Not engagement metrics. Not data collection. Just care done well.
Hand-drawn coordination
The individual at the center, the team in orbit. Every note, every goal, every appointment finds its place — visible, organized, alive. Not another chart. Not another spreadsheet. A living journal the whole team writes together.
AI insights from de-identified data
Trellis can see what one person can't — patterns across weeks, correlations between context and outcome, gentle nudges when something might be working. Every byte sent for analysis is de-identified through a 7-layer pipeline. AI never sees a name, a date, or a place.
Trellis Journal — three sections, one spine
Reflections you keep to yourself. Shared writings the team reads together. And a dedicated place to save the AI moments worth revisiting. Lined paper, handwritten font, table of contents — built for the kind of writing that doesn't belong in a care note.
Timeline — the whole week on one page
Notes, goal progress, medications, crisis events, appointments, threads — every event, every domain, color-coded by role on a single swimlane. Step day by day or month by month. AI cross-lane callouts surface patterns the human eye misses (Growth tier).
Crisis-ready in seconds
When things escalate, no one should have to hunt for the protocol. Crisis plans, emergency contacts, and de-escalation steps are one tap away — with a high-contrast crisis mode that strips everything except what matters in the moment.
Offline-first for DSPs in group homes
Spotty wifi, basement shifts, parking lot updates between visits. Trellis works offline — notes are saved locally, synced the moment you reconnect. No spinning loaders, no lost work, no apologies.
How we hold your data
On privacy and trust.
Care data is among the most personal information that exists. Here's how Trellis treats it.
HIPAA-compliant infrastructure
Trellis runs on Convex with a signed Business Associate Agreement. Every layer of the stack is built with the assumption that the data inside is sensitive.
AI never sees a name
Before any data is sent to an AI provider, it passes through a 7-layer de-identification pipeline. AI insights come back, surrogates are swapped for the originals, and the AI never knew who it was looking at.
Audit log on every access
Every read, write, update, and delete of protected health information creates an entry in the audit log — with who, when, what, and why. Visible to the team, immutable, exportable.
Granular visibility, by design
Notes can be marked team-only, clinical-only, family-only, author-only, or custom. Permissions are per individual, not per user — your role on one person's team doesn't grant access to another's.
Your data is yours
Export at any time. Transition packages compile everything into one document for handoffs. No proprietary lock-in, no leverage played against the people who trust us with their lives.
care done right starts with trust
Simple, honest pricing
Plans that grow with you.
The free tier is the real Trellis. The paid tiers add storage, history, and the AI features that cost us money to run.
Growth
Everything in Roots+ plus a continuous AI presence on your data.
- Continuous AI triage on every note, goal & event
- Pattern insights with cited evidence
- Weekly Sunday summaries in /insights
- Goal trajectory & medication-effect correlations
- Saved Insights section in the Journal
- AI margin notes on the Hub canvas
- Timeline AI cross-lane callouts
- On-demand analysis (50 runs/month)